Shipping policy
Thank you for your interest in Lalicita Jewelry.
To provide a superior and transparent shopping experience for our global customers, we have established the following Shipping & Returns Policy. Please read carefully before placing your order.
1. Shipping Services
Domestic U.S. Orders
We offer free standard shipping on all orders shipped within the continental United States (all 50 states).
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
International Orders
For orders shipped outside the United States:
- Free shipping on orders of $500 USD or more
- For orders under $500 USD, shipping costs will be automatically calculated and displayed at checkout based on your delivery address
Delivery Times & Duties
- Delivery times vary by destination and will be estimated at checkout
- For international orders, any import duties, taxes, and related fees imposed by the destination country are the sole responsibility of the recipient
- Lalicita Jewelry is unable to estimate or prepay these charges
- We recommend consulting your local customs office prior to purchase
2. Returns & Exchanges
Domestic U.S. Returns
We offer free returns for all orders shipped within the continental United States (all 50 states).
To be eligible for a return:
- Items must be unworn and undamaged
- Items must be in original packaging with all tags and accessories attached
- Return request must be submitted within 30 days of delivery
Once your return is received and inspected, a refund will be issued to your original payment method.
International Returns
We currently do not offer free returns for international orders.
If you wish to return or exchange an international order:
- Please contact our customer service team via email
- If the item meets our return requirements (unworn, undamaged, original packaging with all accessories), the customer is responsible for all international return shipping costs and handling fees
- Our team will assist you with the detailed return process and associated costs
Non-Returnable Items
The following items are not eligible for return or exchange:
- Customized or made-to-order items
- Final sale items
- Unsealed luxury pieces (e.g., fine jewelry) for non-quality-related reasons
- Items damaged due to improper use or inadequate care
Please refer to individual product descriptions for details.
3. Policy Updates & Contact Us
Lalicita Jewelry reserves the right to update or modify this policy at any time, with the final interpretation right reserved by the brand. The most current version will always be available on our official website.
If you have any questions regarding shipping or returns, please contact us via our official customer service channels or email.
Thank you again for choosing Lalicita Jewelry.
We wish you a delightful and meaningful shopping experience.